FAQs
Frequently asked questions
What areas do you serve?
We serve all of East Side Hawaii including Hilo, Hawaiian ParadisePark (HPP), Pahoa, Puna, Keaau, Mountain View, Volcano, and surrounding communities. Our convenient East Side location means you don't have to drive to Kona for professional auto detailing
Do you come to my location for service?
Currently, customers bring their vehicles to our facility for service. This allows us to maintain controlled conditions and provide the highest quality results with our professional equipment and setup.
How far in advance should I book?
We recommend 1-2 weeks for regular detailing services and2-3 weeks for ceramic coating. Holiday periods and busy seasons may require more advance notice.
How long does each detailing service take?
Service times vary by package:
- Simple Clean Detail: 3-5 hours
- Superior Detail: 5-8 hours
- High Roller Detail: 12-16 hours
- All In Detail: 16-24 hours
- Maintenance Detail: 2-3 hours
- Ceramic Coating: 1-3 days (including curing time)
What's included in each detailing package?
Each package includes specific interior and exterior services. Visit our Services page for complete breakdowns, or call (808) 319-6956 for detailed explanations.
Can you work on all vehicle types?
Yes! We service cars, trucks, SUVs, vans, and specialty vehicles. Pricing adjustments apply: midsize vehicles add $25, full-size vehicles add $50 to base pricing.
What if my vehicle needs extra cleaning time?
Additional vacuum time for sand, pet hair, excessive dirt, or grass ranges from $25-$75, depending on the severity and time required.
Do you offer interior mold removal?
Yes! We provide interior mold removal and prevention treatment for $50. This is especially important in East Hawaii's humid climate.
What's the difference between your detail packages?
Simple Clean is basic maintenance, Superior Detail is comprehensive cleaning (most popular), High Roller includes paint correction, and All In Detail is complete restoration. We'll help you choose based on your vehicle's needs.
What exactly is ceramic coating?
Ceramic coating is a liquid polymer that chemically bonds with your vehicle's paint, creating a permanent protective layer. Unlike wax that washes away, ceramic coating becomes part of your paint surface.
How much does ceramic coating cost?
Professional ceramic coating ranges from $450-$1,600, depending on the protection level (1, 5, or 8 years) and your vehicle size. We provide custom quotes based on your specific vehicle.
Is ceramic coating worth the investment?
Especially in East Hawaii's climate, yes! Ceramic coating protects against constant rain, humidity, vog damage, and UV exposure while reducing maintenance needs and preserving vehicle value.
Can I wash my car normally after ceramic coating?
Yes! Washing becomes easier with a ceramic coating. Most dirt rinses off with water alone. When washing is needed, use pH-neutral car soap and avoid harsh chemicals.